Capabilities at a glance
Sub-categories
| Code | Category | SKUs |
|---|---|---|
| 01.01 | Air conditioning (split, multi-split, cassette) | 680 |
| 01.02 | VRF / VRV systems | 412 |
| 01.03 | Heat pumps (air-to-water, ground source) | 280 |
| 01.04 | Ventilation (AHU, fans, ducting) | 340 |
| 01.05 | Commercial refrigeration | 158 |
| 01.06 | Controls & thermostats | 90 |
| 01.07 | Refrigerant gases & recovery | 62 |
| 01.08 | Insulation & pipe accessories | 68 |
| 01.09 | Spare parts & consumables | 50 |
Scroll the table sideways to see all columns.
Featured categories
All categories →All categories
Open in shop →The complete category list for this sector is served live from the ERAM online shop.
Browse all categoriesFeatured products
Browse all →Products and pricing are served live from the ERAM online shop (shop.eram-group.net).
Featured brands
Underfloor heating & hydronics
Full HVAC catalogue. R32 split, VRF, heat pumps, light commercial.

SMMS-u VRF, ducted, light commercial. ERAM provides warranty service and spare parts.

AHU, ventilation, ducts, Topvex range, fans and grilles.
Warranty service & support
HVAC-R after-sales is handled by ERAM as warranty service. As the exclusive distributor of Hisense, the official distributor of Toshiba, and an authorised partner for the other HVAC-R brands, ERAM manages warranty claims, provides in-country spare-parts support, and coordinates manufacturer-backed repairs from its service centre. ERAM provides service for warranty purposes; it does not carry out on-site installation or routine maintenance — those are arranged by the customer's qualified installer.
Both networks operate under F-Gas (EU 517/2014) certification and ISO 45001 occupational health and safety management.
Technical resources
Datasheets, installation and maintenance manuals, wiring diagrams, BIM/Revit models, CAD blocks, certificates of performance, energy labels, and F-Gas documentation are available on the e-commerce property under Technical resources, gated for professional accounts.
Open the technical hubCatalogue listing and availability
Classification does not constitute a stocking or distribution commitment. A category appearing in the catalogue means ERAM classifies and can quote it — not that every item is held on the shelf. Three things can be true of a listed item:
- In stockHeld and shipped from stockFast-moving lines carried at one or more of our six locations, available for collection or scheduled delivery.
- To orderCatalogue line, ordered inListed and priced, but not always on the shelf. Ordered against your requirement, with a lead time confirmed before you commit.
- Made to specificationConfigured or manufactured to your dataMany B2B materials are cut, sized, coated or configured to the job. These are quoted against a specification or a bill of quantities, and made after the order.
We will tell you which of the three applies before you order, rather than quote a lead time we cannot meet. Send a specification or a bill of quantities and we will confirm availability line by line. See how we classify availability, request a quotation or project supply.
HVAC-R — frequently asked
Answers to what buyers most often ask before ordering from this sector.
Does ERAM Group supply HVAC-R products in Kosovo?
Yes. HVAC-R is Sector 01 of the ERAM Master Taxonomy, and ERAM supplies it to contractors, installers, specifiers and trade counters across the Republic of Kosovo, with delivery from six locations.
Availability differs by item: some lines are held in stock, some are catalogue lines ordered against your requirement, and some are cut, sized or configured to the job. Which of the three applies is confirmed before you order rather than after.
Is everything listed under HVAC-R held in stock?
No, and the site does not imply otherwise. Classification does not constitute a stocking or distribution commitment — a category appearing in the catalogue means ERAM classifies and can quote it, not that every item is on the shelf.
Many B2B materials in this sector are made to specification because the dimensions, rating or finish depend on the job. Send a specification or a bill of quantities and availability is confirmed line by line.
Which brands does ERAM carry in HVAC-R?
The brands featured on this page are Pipelife, Hisense, Toshiba, Systemair. ERAM’s portfolio runs to more than forty authorised brands across twenty sectors.
Each brand relationship is published with its status and territory rather than described loosely — exclusive, official or authorised distributor, and for which market. The authorised supply page sets out what that status actually gives you in warranty, documentation and after-sales terms.
What documentation is issued with a HVAC-R order?
A VAT invoice and delivery note issued against ERAM Group Ltd., warranty documentation stating who administers the warranty and for how long, declarations of conformity and — where the construction products regime applies — declarations of performance, and technical datasheets for the product actually supplied.
For controlled products, certification is verified before release.
Does ERAM install HVAC-R equipment?
No. ERAM is a distributor, not a contractor. Installation and routine maintenance are arranged by the customer’s own qualified installer.
ERAM provides warranty service, in-country spare-parts support and technical assistance with specification and sizing for the brands it distributes.
How do I get a price for HVAC-R products?
Trade pricing is applied automatically once you hold an ERAM Pro account, on every channel — online, at the counter and through your account manager. Without an account, prices are quoted on enquiry.
For project work, send a bill of quantities and ERAM will price it line by line and confirm lead times against each. See request a quotation or open a trade account.