Our approach to partnership

ERAM is the authorised distributor for a portfolio of leading international manufacturers across 20 sectors. We build long-term, transparent relationships with our supplier partners, founded on genuine demand in the Kosovo and Western Balkans market, professional service, and proper representation of each brand.

What we offer manufacturer partners

  • Established distribution across Kosovo and the region, with six locations.
  • A professional commercial and technical team that represents your brand properly.
  • An e-commerce platform and structured catalogue that present your products well, in Albanian and English.
  • Warranty service capability for the brands we distribute — including Toshiba — that protects your brand's reputation.

Becoming a supplier

If you are a manufacturer or supplier interested in distribution in Kosovo and the Western Balkans, we welcome the conversation. Tell us about your product range, your sector, and the kind of partnership you are seeking.

Contact: procurement@eram-group.net.

Our standards

We expect our suppliers to share our commitment to quality, safety, and ethical business. Our supplier expectations align with our Anti-Corruption and Modern Slavery positions, and our broader approach to responsible business set out in our Ethics & Compliance commitments.

Supplier diversity & inclusion

We are committed to a fair and inclusive supply base. Read more on our Supplier Diversity & Inclusion page.