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Cookie policy

Cookie policy

Cookies and similar technologies used on www.eram-group.net. Compliant with the EU ePrivacy Directive (2002/58/EC as amended by 2009/136/EC) and the Kosovo Law 06/L-082 on Personal Data Protection where the cookies involve processing of personal data.

Draft template — legal counsel review required. This page is a structural draft prepared to the framework of GDPR (Regulation EU 2016/679), the EU Whistleblower Directive (2019/1937) where relevant, and applicable Kosovo law. It is not legal advice. Final text must be reviewed and approved by qualified legal counsel before publication.

1. What is a cookie

A cookie is a small text file stored on your device when you visit a website. Cookies are used to remember your preferences, authenticate you, secure the session, and measure how the site is used. Similar technologies (local storage, pixel tags, web beacons, device fingerprinting) are covered by this policy where they perform comparable functions.

2. Categories of cookies we use

2.1 Strictly necessary cookies

Required for the website to function. These cookies do not store personally identifiable information beyond what is required for the technical operation of the site. No consent is required under Article 5(3) ePrivacy Directive.

2.2 Functional cookies

Enable personalisation features such as language preference and content layout. These cookies are set with your consent.

2.3 Analytics cookies

Help us understand how visitors interact with the website by collecting and reporting information anonymously. We use anonymised analytics; IP addresses are truncated. These cookies are set with your consent.

2.4 Marketing cookies

Used to deliver advertisements that are relevant to you and your interests. These cookies are set with your consent. We do not use marketing cookies on this corporate property unless and until they are explicitly enabled and disclosed.

3. Third-party cookies

Some cookies may be placed by third-party services that appear on our pages (e.g. embedded videos, fonts). These third parties are subject to their own cookie and privacy policies, which we do not control. Where third-party cookies process personal data outside the European Economic Area, transfers are made under appropriate safeguards as described in our data protection policy.

4. Managing your cookies

You can manage your cookie preferences at any time on our cookie preferences page or by configuring your browser. Most browsers allow you to refuse cookies entirely, accept only certain types, or be notified when a cookie is set. Disabling strictly necessary cookies may make parts of the site unusable.

5. Retention

Cookies are retained for no longer than is necessary for the purpose for which they were set. Session cookies expire when you close your browser; persistent cookies have specific retention periods, typically not exceeding 13 months for analytics cookies in line with the guidance of European data protection authorities.

6. Your rights

Where cookies involve the processing of personal data, you may exercise the data subject rights described in our data protection policy. The supervisory authority is the Information and Privacy Agency of the Republic of Kosovo.

7. Updates

This policy may be updated to reflect changes in our cookie use or in applicable law. The date of last update is shown below. We recommend checking this page periodically.

Last updated: [date]. Version [x.y].