ERAM Group is pleased to announce its appointment as an authorised distributor of Toshiba Air Conditioning for the territory of Kosovo, effective 15 September 2018.
This appointment represents an important milestone in ERAM Group’s development and strengthens the company’s position in Kosovo’s heating, ventilation and air-conditioning sector. Through this cooperation, ERAM Group will make Toshiba Air Conditioning solutions more accessible to professional customers, consultants, contractors, installers, developers, businesses and institutional clients across the country.
Advanced air-conditioning technology for the Kosovo market
Toshiba Air Conditioning is internationally recognised for the development of advanced, energy-efficient and reliable climate-control technologies for residential, commercial and professional applications.
Through the new distribution relationship, customers in Kosovo will gain access to an established portfolio of Toshiba air-conditioning systems suitable for applications including:
- residential properties;
- offices and commercial buildings;
- hotels and hospitality facilities;
- retail and mixed-use developments;
- healthcare and educational facilities;
- public and institutional buildings;
- industrial and specialised applications.
Product availability and final system selection will depend on the technical requirements of each project and the applicable Toshiba portfolio for the Kosovo market.
More than product distribution
ERAM Group’s role will extend beyond making Toshiba products available in Kosovo. The company intends to support the market through a professional, project-oriented approach covering the different stages of an HVAC investment.
This approach will include:
- consultation during system selection;
- support for contractors, consultants and installers;
- coordination of product availability and supply;
- assistance with project-specific technical requirements;
- support during installation and commissioning, where applicable;
- access to after-sales assistance and spare parts;
- development of long-term relationships with professional partners.
ERAM Group will work to ensure that Toshiba systems are selected and implemented according to the requirements of each building, taking into consideration capacity, energy efficiency, comfort, operational reliability, installation conditions and lifecycle performance.
Supporting higher HVAC standards in Kosovo
Kosovo’s construction and property sectors are developing rapidly, creating increasing demand for reliable, efficient and professionally supported HVAC systems.
Modern buildings require more than basic heating and cooling. Investors and building operators increasingly expect:
- lower energy consumption;
- precise temperature control;
- improved occupant comfort;
- dependable system operation;
- flexible system design;
- professional installation and commissioning;
- accessible maintenance and after-sales support.
The cooperation between ERAM Group and Toshiba Air Conditioning is intended to address these requirements by combining Toshiba’s technology with ERAM Group’s local market knowledge, commercial infrastructure and technical capabilities.
Developing the professional partner network
An important part of ERAM Group’s distribution strategy will be the development of relationships with HVAC contractors, installers, designers, resellers and other professional partners throughout Kosovo.
The objective is to establish a structured market-support model that helps partners:
- identify suitable solutions for different applications;
- obtain accurate commercial and technical information;
- improve product and installation knowledge;
- access reliable product supply;
- receive assistance throughout project delivery;
- build lasting relationships with their customers.
This partner-oriented approach will support the correct application of Toshiba systems and contribute to higher installation and service standards in the local market.
A long-term commitment
The appointment as an authorised Toshiba Air Conditioning distributor reflects ERAM Group’s long-term commitment to introducing internationally established technologies to Kosovo and supporting customers throughout the complete lifecycle of their HVAC investments.
ERAM Group will continue investing in its technical knowledge, distribution capacity, professional network and customer-support capabilities to develop Toshiba Air Conditioning’s presence in the Kosovo market responsibly and sustainably.
ERAM Group welcomes consultants, contractors, installers, developers, resellers and building owners to contact its team regarding Toshiba Air Conditioning products, project requirements and potential cooperation opportunities.
About ERAM Group
ERAM Group is a Kosovo-based company active in the distribution and delivery of HVAC and other technical building solutions. The company serves professional customers and projects through product supply, technical consultation, partner support and after-sales services.
About Toshiba Air Conditioning
Toshiba Air Conditioning develops climate-control technologies for residential, commercial and professional applications, with a focus on performance, energy efficiency, reliability and user comfort.
ERAM Group — authorised distributor of Toshiba Air Conditioning for the territory of Kosovo. For product and project enquiries, contact our team at sales@eram-group.net.

